Flock Hangout Support

Download Flock Hangout from the App Store, open the app, and tap "Create Profile". Enter your details including your name, email, phone number, and select your church. You'll be able to access the app immediately after registration.

On the login screen, tap "Forgot your password?" and enter your email address. You'll receive an email with instructions to reset your password. If you don't receive the email, please check your spam folder.

Open the app and tap the "Check In" button in the bottom navigation. Point your camera at the QR code displayed at your church service. You'll see a confirmation when your check-in is recorded.

Tap the Profile icon in the bottom navigation, then tap on your profile information to edit your name, email, phone number, or upload a new profile photo.

Go to Profile > Communities to browse available groups in your church. Tap "Join" on any community you'd like to be part of. Some communities may require approval from a leader.

To delete your account and all associated data, go to Profile > Settings > Privacy & Data, then tap "Request Account Deletion". Your request will be processed in accordance with our privacy policy and applicable data protection regulations.

First, try closing and reopening the app. If the issue persists, check that you have the latest version installed from the App Store. If problems continue, please contact us at support@the-flock.io with details about the issue.